Preparing for your Treatment
Please arrive at least 15 minutes prior to your scheduled treatment time.
We advise you to remove jewellery prior to your arrival at the Spa. Pure Fiji will not be responsible for any loss or damage to personal belongings.
Upon arrival at the Spa, please go directly to the Welcome room. Our Spa Coordinator will re-confirm and briefly explain your scheduled treatments.
Payment is made at this time.
For your comfort all massage beds have face cradles and linens are set to provide full body coverage prior to treatments. Our therapists are trained to appropriately drape you for privacy. You may also leave your undergarments on if you wish.
The Spa is equipped with a private bathroom and features a twin head shower and includes all shower amenities (shampoo, towels, hair dryer, etc.)
After your treatment we invite you to enjoy a complimentary beverage in the spa garden.
Pregnancy & Medical Conditions
If you are pregnant or have a medical condition please inform our Spa Coordinator upon scheduling your treatment, enabling us to assist you in selecting the treatment(s) most appropriate.
Spa Etiquette & Policy
Arriving early - Arriving late will shorten your treatment. Please remember that your treatment must end on time to prevent inconveniencing other clients, regardless of how late you start.
Respect for other guests - Our Spa promotes an environment of tranquility and relaxation. Please respect other guests' rights to privacy and peace. The use of cellular phones and other electronic devices is prohibited in the Spa. Please remove footwear when entering the Spa.
Cancellation policy - For cancellations or changes in appointments, a minimum 24-hour notice is required. This will avoid being charged in full for any scheduled appointment, program, or service not attended.
The spa is open Monday to Saturday by appointment only.